Last Updated: 2026
This Privacy Policy describes how Stella Construction & Home Services LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website at https://stellaroofingservices.com/ or interact with our services.
1. What Information Is Collected
We collect information that you voluntarily provide when you:
- Request a quote or consultation
- Contact us by phone, email, or SMS
- Submit property or project information
- Fill out contact forms or service inquiries
This information may include:
- Name
- Phone number
- Email address
- Property address
- Service or project details
We may also collect limited technical information such as browser type, device information, IP address, and website interaction data through standard analytics and tracking tools.
2. How Data Is Used
The information we collect is used to:
- Respond to inquiries and provide estimates
- Schedule and coordinate services
- Communicate regarding projects or appointments
- Send service-related updates and reminders
- Improve customer service and business operations
- Enhance website functionality and user experience
We do not use your information for unrelated third-party marketing purposes.
3. SMS Opt-In Details
By providing your phone number and opting in through our forms or communication channels, you consent to receive SMS communications from Stella Construction & Home Services LLC regarding:
- Appointment scheduling
- Project updates
- Estimate follow-ups
- Customer support and service-related communications
Message frequency may vary depending on your interaction with our services.
Consent to receive SMS communications is not a condition of purchase.
IMPORTANT: SMS opt-in consent and phone numbers collected for SMS purposes are not shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality and user experience.
These technologies may collect information such as:
- Browser preferences
- Session activity
- Website interaction behavior
- Traffic and analytics data
You may disable cookies through your browser settings at any time.
5. Data Security Practices
We implement reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse, disclosure, or loss.
While no online system can guarantee absolute security, we take commercially reasonable measures to safeguard your information.
6. User Rights
You have the right to:
- Request access to your personal information
- Request corrections or updates to your data
- Request deletion of your information where legally permitted
- Opt out of SMS communications at any time by replying STOP
You may contact us directly regarding any privacy-related request.
7. No Sharing Policy
We do not sell, rent, trade, or share your personal information or SMS consent data with third parties or affiliates for marketing purposes.
Your information is used solely for communication and service-related purposes with Stella Construction & Home Services LLC.
8. Third-Party Services
We may use trusted third-party platforms for website hosting, CRM, analytics, communications, and business operations. These providers process information only as necessary to provide their services.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, and comply with legal obligations. You may request deletion of your information at any time.
10. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Stella Construction & Home Services LLC
25 Everett Street
Woburn, MA 01801
Phone: 617-977-6916
Email: balsavich@stellahomeservices.com
Website: https://stellaroofingservices.com/